Política de devoluciones y reembolsos – Peace of mind and pawsistive vibes for pet families.

1. Return Eligibility

Return with Confidence!

We want you to be completely satisfied with your purchase from Pawsitivevibes. If you’re not happy, you can return the item within 30 days of receiving it, provided it’s in its original condition and packaging. Please note that personalized or custom items are non-returnable.

2. How to Initiate a Return

Easy Returns, Happy Pets!

To start the return process, simply contact our customer service team at [customer service email/phone number]. They will guide you through the return procedure and provide you with a return shipping label. Ensure that you package the item securely to avoid damage during transit.

3. Refund Processing

Quick Refunds, No Worries!

Once we receive your returned item, it will be inspected to ensure it meets our return policy. Refunds will be processed within 7-10 business days and will be credited back to the original payment method. Please note that shipping costs are non-refundable.

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